Calmshore Merch LLC ("Calmshore Merch," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using calmshoremerch.com.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.
1. Information We Collect
We may collect information you provide directly to us, including:
Full name
Billing address
Shipping address
Email address
Telephone number
Order information
Account information
Customer service communications
Information submitted through website forms
When you place an order, we may also receive transaction-related information from payment service providers.
2. Payment Information
Payments may be processed through third-party payment providers.
We generally do not store complete credit or debit card numbers on our own systems.
Payment providers may process payment information according to their own privacy policies and security practices.
3. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser type
Device information
Operating system
Pages viewed
Referring website
Approximate usage information
Date and time of website access
This information may be used for website security, analytics, troubleshooting, and improving our services.
4. Cookies
Our website may use cookies and similar technologies to:
Keep shopping carts functional
Remember website preferences
Improve website performance
Understand website traffic
Support analytics
Improve user experience
You may adjust cookie settings through your browser. Disabling certain cookies may affect some website functions.
5. How We Use Personal Information
We may use collected information to:
Process and fulfill orders
Provide shipping and delivery services
Process payments
Communicate with customers
Respond to customer service requests
Process returns and refunds
Improve products and website functionality
Prevent fraud and unauthorized activity
Maintain website security
Comply with legal obligations
Send marketing communications where permitted by law and where applicable consent has been obtained
6. Sharing Information
We may share necessary information with trusted service providers that assist with:
Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Analytics
Customer support
Website security
Marketing services
We do not sell your personal information merely because you visit or purchase from our website.
Service providers may only receive information reasonably necessary to perform services on our behalf.
7. Marketing Communications
If you subscribe to our marketing emails, we may send information about new products, promotions, collections, and other brand updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Commercial email communications are subject to applicable laws, including the CAN-SPAM Act where applicable.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary for business, transaction, customer service, security, legal, accounting, and regulatory purposes.
When information is no longer reasonably required, we may delete or anonymize it where appropriate.
10. Children's Privacy
Our website is intended for a general consumer audience and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13.
11. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or information regarding how your personal information is used.
To submit a privacy-related request, contact us using the information below.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
Customers should review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page together with an updated effective date.